Shift Manager

Schedule: Full time Availability: Morning, Afternoon, Evening (Includes Weekends). Shifts end as late as 12:30am Age Requirement: Must be 18 years or older Location: Burlington, MA Address: 53 Third Avenue Pay: $23 - $25.25 / hour Job Posting: 07/09/2026 Job Posting End: 08/01/2026 Job ID: R EARN A BONUS UP TO $2,500! We're looking for entry-level leaders who are passionate and ready to collaborate, lead, and give their best every day!

In this role, your responsibilities will consist of both coordinating and troubleshooting daily activities of our customer service employees, as well as taking part in store management duties and projects. Through these responsibilities you will gain a deep understanding of our values, business measures and operations, experiencing everything from daytime to nighttime hours, often acting as a liaison between different areas of the store. You will be responsible for leading and developing a team of customer service focused team members, ensuring they have the tools and resources to be successful at their jobs.

If you love to work in a fast-paced, energetic environment where no two days are the same, then this is the role for you! What will I do? Independently manage store operations between daytime and nighttime hours, acting as key leader and liaison among teams and various departments throughout the store; responsible for closing and/or opening the store, as part of a varied schedule that changes on a weekly basis Partner with department management to prioritize and delegate tasks and ensure the Front End/customer checkout operations runs efficiently, monitoring the business and customer traffic throughout the store, managing the right number of open checkout lanes and running register when necessary to reduce customer wait time Manage performance of a team of Customer Service employees, providing resources, training, feedback, and development opportunities Provide Incredible Cu