Staff Product Designer (Fintech)

Requirements

• Have 7+ years of product design experience with a portfolio showcasing polished, impactful user experiences for web or mobile SaaS products
• Demonstrate mastery of design tools (Figma, Figjam, pencil-and-paper, etc.) and the ability to choose the right tool for the task
• Be curious and proactive in addressing customer pain points, finding innovative solutions, and learning from failures to improve
• Embrace ambiguity as an opportunity
• Possess expert visual and interaction design skills that are reflected in your portfolio
• A coach and role model for other designers, working through them to elevate quality across the product group
• Balance long-term vision with the ability to deliver incremental value
• Be a clear communicator who can explain the impact of your work, design rationale, and trade-offs
• Excel in collaboration with top-tier communication skills — written, verbal, and visual

What the job involves

• Our Product Design team turns sketchbook ideas into impactful user experiences
• By balancing UI, UX, research, and content design, we shape all parts of the user’s experience
• In this role, you’ll take (and uncover) user and business problems and turn them into polished interfaces and amazing experiences
• You’ll report to a Design Manager focused on challenging you, developing your skills, and helping you grow further in your career!
• This role will sit within our Fintech team, which is a critical part of Jobber
• The Fintech team is responsible for empowering small business owners with the ability to both understand, manage and control their financial positions
• Through the use of insights, scalable integrated financial opportunities and tools - we aim to provide flexible, effortless experiences to meet the needs of our customers and their teams
• As the lead designer in Fintech, you will work across the Fintech product group, partner with other leads to drive strategy, and own product craft and quality
• As an instrumental part of the larger Product Development team, our Product Designers work closely with Product Managers and Engineers to achieve goals for our business and our users. Product Design at Jobber is decentralized, meaning you’ll work in tandem with a set group of Engineers and Product Managers. This group is central to the success of Jobber — focused on creating software that delivers value to tens of thousands of people around the world!
• Drive high-impact design projects from concept to delivery, ensuring quality, consistency, and innovative solutions across all touchpoints
• Work closely with Product, Engineering, and Data teams to understand customer needs, identify opportunities, and align on long-term vision and short-term goals
• Define and drive the UX strategy for your product area, breaking down complex challenges into scalable, thoughtful solutions that align with business and customer needs
• Mentor and support other designers, fostering a culture of growth, collaboration, and continuous improvement through feedback and knowledge sharing
• Champion customer-centric design thinking and advocate for exceptional UX throughout the product development lifecycle