Systems Administrator | f m d - Warszawa

About Us

ERGO Technology & Services S.A. (ET&S), a member of the Munich Re and ERGO Group, delivers integrated IT and business services to international markets. It focuses on modern, business‑driven technology solutions and supports the Group in various end‑to‑end insurance processes, including finance, operations and underwriting. With offices in Warsaw and Gdańsk and strong global partnerships, the company fosters a dynamic, multicultural environment that promotes diversity and international opportunities.

About the Role

The Global Reserving Platform team delivers business value through stable, high‑quality IT operations and continuous improvement of financial data processing across Munich Re’s Reinsurance divisions. This role is a technically skilled system administrator with strong IT operations experience, a focus on monitoring and data quality, and an interest in financial data workflows. The position is located across Munich, Warsaw, and Gdańsk and contributes to the operational excellence of the global finance platform.

Responsibilities

• Administrate Windows Server environments, including IIS, services, and scheduled tasks, to ensure stable and reliable platform operations.
• Support and maintain TM1 / Planning Analytics environments with a solid understanding of TM1 Server architecture and Cognos integrations.
• Analyze data failures in test cases, review data quality gates, and manage the review process by handing it over to 3rd level support.
• Manage MS SQL Server instances, including configuration, performance monitoring, and troubleshooting.
• Support API‑based integrations built on .NET Framework and .NET Core, ensuring smooth connectivity and operational stability.
• Set up, operate and troubleshoot R/Python environments, including R scripts and R‑based APIs used in financial data processing.
• Monitor system health, automate operational tasks where possible, and proactively resolve issues to maintain high service availability.
• Provide services during standard business hours, with rare availability on Saturdays during closing periods.

Qualifications

• University degree in Computer Science, Mathematics, or a similar qualification.
• 4+ years of experience in a comparable role.
• Strong experience in Windows Server Administration (IIS, certificate management, PowerShell) and MS SQL Server administration.
• Basic Linux (RHEL) experience is a plus.
• Solid understanding of TM1 / Cognos Planning Analytics architecture, including TM1 Server components, Cognos integration, database structures, data transfers, and ETL processes.
• Ability to support API‑based integrations (.NET Framework / .NET Core) and R environments (R scripts, R APIs).
• Hands‑on knowledge of Azure DevOps, Azure Monitor, ITSM/CMDB tools such as ServiceNow, and vulnerability remediation.
• Familiarity with VMware Cloud Foundation and virtualized infrastructure operations.
• Strong analytical, problem‑solving, and communication skills for global, hybrid team environments, and a proactive approach to identifying issues and presenting solutions.
• Ability to work independently, stay productive under pressure, and learn new technologies quickly.

Benefits

The company offers a comprehensive benefits package that includes medical coverage, sports and wellness programs, flexible working hours, a confidential employee assistance program, remote‑work options, digital learning platforms, language courses, and a wide range of team‑building activities. It also supports corporate social responsibility initiatives and maintains an inclusive, diverse workplace where all employees are valued regardless of gender, nationality, religious beliefs, disability, age, or sexual orientation.