Team Lead, Agility Sales Development

Company Overview: Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate business and simplify lives. With intelligent agreement management, Docusign unleashes business‑critical data trapped inside documents.

Until now, this data was disconnected from business systems of record, costing time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e‑signature and contract lifecycle management (CLM).

What you'll do

The Team Lead, Agility Sales Development is a high‑impact frontline leadership role responsible for driving daily execution excellence within the Agility Sales Development team. This role serves as the connective layer between Manager and Representatives; owning rep development, call quality, KPI accountability, and experimentation execution support. This leader is a player‑coach who models strong prospecting behaviour, reinforces agile experimentation frameworks, and ensures high‑quality execution of evolving go‑to‑market pilots.

The ideal candidate thrives in ambiguity, loves coaching early‑career talent, and is energized by building processes from the ground up in a fast‑scaling environment. This position is an individual contributor role reporting to the Manager, Agility Sales Development.

Responsibilities

• Provide daily coaching, call shadowing, and real‑time feedback to ASDRs
• Lead role‑play sessions and skill‑based trainings to improve outbound effectiveness
• Monitor activity quality and KPI trends; proactively surface risks to the Manager
• Reinforce adherence to experimentation playbooks and evolving outbound motions
• Support onboarding and ramping of new ASDRs
• Act as the frontline feedback channel, sharing rep insights to inform iteration

Job Designation

Hybrid: Employee divides their time between in‑office and remote work. Access to an office location is required. Minimum 2 days per week in office; frequency may vary by team but an in‑office expectation is weekly.

What you bring

Basic

• University degree or relevant tertiary qualification
• 2+ years of experience in sales, sales development, or prospecting within a SaaS or technology organization
• Experience in a quota‑carrying or pipeline‑generating role
• Experience using Salesforce.com or modern sales engagement platforms

Preferred

• 1+ year of informal leadership experience (mentoring, onboarding, team captain, peer coaching)
• Track record of exceeding prospecting or pipeline targets in fast‑paced environments
• Strong coaching mindset with passion for developing early‑career talent
• High comfort with ambiguity, change, and iterative experimentation workstreams
• Experience participating in pilot programs, testing new outbound motions, or innovation initiatives
• Excellent communication and motivational skills
• Fluent in Portuguese and English (for cross‑regional collaboration)

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at [email protected]. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at [email protected] for assistance.

#J-18808-Ljbffr