Technical Support Specialist for IT Systems
Tech Office
Job Description
Join our dedicated team as a Technical Support Specialist, focusing on IT systems in Mississauga. This full-time role features hands-on support and problem-solving for end-user technology needs. The Technical Support Specialist will be responsible for addressing hardware, software, and network issues.
You will install new user workstations, maintain IT assets, and assist with troubleshooting for Windows operating systems. Your work will help streamline operations across the organization, ensuring all teams have the tools needed for success. Key Responsibilities: • Troubleshoot hardware, software, and network issues • Maintain and configure desktops, laptops, and peripherals • Resolve help desk tickets in a timely manner • Support network connectivity for various environments • Maintain documentation of IT support activities Requirements: • Degree or diploma in Computer Science or IT • 1–3 years of technical support experience • Knowledge of Windows 10/11 systems • Familiarity with IT ticketing systems • Strong problem-solving and communication skills Support your colleagues and enhance their IT experiences as you grow in this rewarding role. #J-18808-Ljbffr