Veeam Backup Administrator

Roles & Responsibilities: Platform administration (L3): Own day-to-day administration, health, upgrades,and performance tuning of Veeam Backup & Replication and supporting components(repositories, proxies, gateways, WAN accelerators where applicable).Backup & restore operations: Ensure successful backup execution, proactivemonitoring, failure remediation, and restore validations (file, application item-level,VM, and full server restores).Design & architecture: Design scalable backup architecture for VMware and AWSincluding sizing, capacity planning, retention policies, immutability (hardenedrepositories / S3 Object Lock where applicable), and network throughputoptimization.Disaster recovery & recoverability: Implement and maintain VMware VMreplication and recovery workflows (failover/failback) and DR runbooks aligned tobusiness RPO/RTO and compliance requirements; coordinate DR tests and evidencecollection.Commvault support: Provide administration/troubleshooting for Commvaultenvironments (agents, backup sets, policies, media agents, storage policies) andsupport coexistence/migration scenarios where required.Troubleshooting: Lead root cause analysis for complex backup failures, performancebottlenecks, repository issues, and integration problems across OS, VMware vSphere(snapshots/CBT), storage, network, and AWS connectivity/object storage layers.Security & ransomware resilience: Implement best practices such as MFA, RBAC,least privilege, immutable backups (e.g., hardened repositories/object lock),encryption, credential vaulting, and separation of duties.Automation & scripting: Automate repetitive tasks, reporting, and validations usingPowerShell and/or REST APIs; develop standard operating procedures andautomation runbooks.Monitoring & reporting: Produce operational dashboards and reports (backup SLA,capacity growth, job success rates, restore testing, compliance evidence) forstakeholders.ITSM process ownership: Drive incident, problem, and change management inServiceNow (mandatory); perform risk assessments and provide implementationplans and backout procedures for changes; maintain CMDB/knowledge articles asrequired.Vendor & stakeholder management: Engage with Veeam/Commvault andstorage/hypervisor vendors for advanced support cases; coordinate acrossinfrastructure/app teams during restores and DR events.Mentoring: Guide L1/L2 engineers, review configurations, and ensure operationaldiscipline and documentation quality.