Westlake Customer Service Sales Agent
Westlake Chemical
Job Description
Join Westlake Pipe & Fittings as a Customer Service Sales Agent to elevate your career. Focus on customer order management and drive engagement through effective communication. In this role, you will handle a variety of customer service tasks, including order processing and inquiries related to shipment statuses.
With 5-7 years of relevant experience in manufacturing, candidates will thrive in Westlake's supportive atmosphere, known for offering immediate benefits including a retirement savings plan and tuition reimbursement. Key Responsibilities: • Process customer orders accurately in JDE • Keep customers informed about their order status proactively • Handle all customer inquiries regarding shipments and pricing • Ensure compliance with SOX regulations for documentation • Collaborate with internal teams to optimize service delivery Requirements: • Bilingual in French and English is favored • 5-7 years of experience in Inside Sales or Customer Service • Familiarity with ERP systems like JDE or SAP • Degree in business management or related field is a plus • Strong understanding of customer service dynamics Utilize your skills to enhance the customer experience with Westlake Pipe & Fittings. #J-18808-Ljbffr