Analyst, Solutions

About this position

Analyst, Solutions — US-CA-Irvine

About the Role

Responsible for providing expert technical advice, consulting to customers and the sales team, and architecting Canon solutions based on customer needs. Exhibits an equal measure of consulting on process improvements and technical skills and/or experience. Demonstrates technical and investigative abilities to establish themselves as a value-added resource and trusted advisor/consultant to our internal direct Sales organization.

Your Impact

• Works with assigned internal Sales teams to strategize, develop, and participate in solutions revenue initiatives.
• Partners with each Sales Manager to develop an active plan for achieving Software Solutions and Professional Services revenue targets.
• As a technical advisor, interfaces with customers, sponsors, and stakeholders to identify improvement opportunities in their current business processes.
• Generates the highest level of system requirements, based on the customer\'s needs and constraints such as budget and schedule; ensures requirements are consistent, complete, accurate and operationally defined.
• Develops a Proof of Concept (POC) for customer review and approval when necessary.
• Develops a Statement of Work (SOW) outlining customer requirements, responsibilities, and Canon deliverables.

About You: The Skills & Expertise You Bring

• Bachelor\'s degree in a relevant field or equivalent experience; 3–5 years of related experience.
• Experience supporting software sales with an internal Sales team is required; direct Sales experience is a plus.
• Thorough understanding of Information Technology systems and terminology.
• Excellent verbal and written communications with the ability to adapt to External Customers, Internal Sales Leadership, and Internal Sales Reps.
• Demonstrable organizational skills and attention to detail.
• Desired: Cloud and Microsoft Server certifications; Canon and 3rd party software certifications (e.g., Kofax, Laserfiche, PaperCut, uniFLOW).
• Strong working knowledge of Consultative Sales, Document Management/scanning applications and workflows, Output Management Solutions, and Security Services.
• Extensive travel up to 70% with overnight stays; valid driver\'s license and acceptable driving record required. Certain minimum auto insurance coverages are required.
• Industry certifications include CompTIA Cloud Essentials+, CompTIA Project+, CompTIA Security+.
• Production-specific: Either Certified Color Management Professional or experience in black and white printing with data stream and data conversion software; additional Data Stream knowledge – AFP, VIPP, PPML and LCDS/Metacode a plus; working knowledge of production room software; high-speed black and white operator production experience.

In accordance with applicable law, we are providing the anticipated base salary for this role: $76,150 - $114,040 annually.