Business Process Specialist

Role Overview

As a Senior BP Specialist, you will lead end-to-end business process improvement initiatives across multiple departments and systems. This role is critical in driving operational efficiency, standardization, and data-driven decision making across the organization.____________________________________________________________________________

Qualifications & Skills

Bachelor’s Degree in Industrial Engineering, Business Management, or equivalent.Minimum 3–5 years of experience in process improvement, business process management, or operational excellence.Strong understanding of manufacturing industries, ERP/automation systems, and cross-functional business process flows.Strong data analytical mindset, including cost impact analysis.Proficient in data analysis and reporting using Dashboards, Spreadsheets, and Excel.Skilled in process mapping and analysis tools (SIPOC, Fishbone, DMAIC, performance metrics).Excellent communication, coordination, and stakeholder management skills across departments.____________________________________________________________________________

Key Responsibilities

Lead and manage complex process improvement projects involving multiple Business Units, Departments, and systems (WS, BU & Non-BU).Conduct process mapping, bottleneck analysis, and process redesign initiatives delivering measurable impact (≥ 15% efficiency or lead time improvement).Act as a cross-department facilitator and spokesperson to align process standards, KPIs, and governance practices.Review and validate SOPs for deployed projects to ensure consistent process methodologies.Maintain automation documentation, version control, handover materials, and conduct post-deployment training.Oversee BP Assessment Scoring for project prioritization and provide recommendations to Department Heads.Track post-implementation performance and ensure improvements are sustained over time.