COO Office Jr. Lead

About The RoleWe are looking for a highly analytical and driven individual to join our COO Office team. In this role, you will play a key part in driving operational excellence by improving processes, optimizing costs, and supporting scalable outlet operations across Hangry.

What You Will DoLead end-to-end operational improvement initiatives, from research, budgeting, alignment, to execution across outlet operations.Analyze business processes and workflows to identify automation and efficiency opportunities.Drive key operational metrics, including service SLA improvement and manpower cost optimization.Ensure operational readiness and capacity to support new product launches.Monitor operational performance through data collection, analysis, and root cause identification.Build and maintain dashboards and reporting tools to generate actionable insights for stakeholders.Develop simple tools (Excel/Spreadsheet-based) to enhance operational efficiency and decision-making.

What We’re Looking ForBachelor’s degree in Industrial or Mechanical Engineering from a reputable university.1–2 years of experience in process improvement, continuous improvement, or operational excellence.Experience in F&B industry is a plus.Strong analytical thinking with proven problem-solving capabilities.Proficient in Microsoft Office, especially advanced Excel.Familiarity with process mapping tools (Visio, Whimsical, Draw.io) and BigQuery is a plus.Strong communication and time management skills, with the ability to manage multiple priorities in a fast-paced environment.

Why Join UsAt Hangry, your ideas will feed millions. Your growth will match your ambition.Growth Mindset: We never stop learning. Challenges help us grow, and we support each other every step of the way.Team Spirit: Teamwork drives everything we do.

We care, collaborate, and celebrate wins together—while having fun along the way.Supportive Leadership: Our leaders listen, guide, and help you succeed. They're here to support, not just supervise.Best Ideas Win: Great ideas can come from anyone. We value input from all levels, and we act on ideas based on merit, not hierarchy.Work Smarter & Faster: We focus on what matters.

By simplifying processes and staying agile, we make time for the work that drives real impact.

Perks & BenefitsFlexibility: We support work-life balance with a hybrid setup and capped meeting hours—so you can do great work and live fully.Competitive Compensation: We regularly benchmark to ensure you’re fairly rewarded for your skills, contribution, and growth.Health Benefit Program: We care for you and your family with health insurance that includes your spouse and two children.Mental Health Support: Your well-being comes first. Access free sessions with professional counselors when you need them.Generous Paid Leave: Start with 15 days of paid leave a year, and earn more each work anniversary—up to 20 days total.