English Customer Service Agent (Night Shift)

We're seeking an English Customer Service Agent to provide essential support to our European and US customers. If you're an English communication pro and ready for a rewarding role with night shift work, apply now! Job Description:Respond promptly to customer inquiries via multiple channels (phone, email, chat, social media, etc.).Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.Maintain knowledge of client products and/or services.

Requirements:Excellent English proficiency (minimum B2 level), both written and verbal.Minimum Diploma (D3) or Bachelor's Degree (S1)Minimum 1 year of experience in a customer service role, preferably within the travel industry or a live chat environment.Strong problem-solving and multitasking abilities.Exceptional attention to detail and accuracy.Comfortable working on a rotational 24/7 shift schedule, with a primary focus on night shifts to support European and US time zones.Willingness to work 5 days a week.Based in or willing to relocate to Yogyakarta.