Financial Operations Manager
UNAVAILABLE
Job Description
Company Description
Publicis Re:Sources is at the core of Publicis Groupe, the world's largest communications company. We are the only full-service, end-to-end shared service organization in the industry, enabling Groupe agencies to do what they do best: innovate and transform for their clients.
Formed in 1998 as a small team to service a few Publicis Groupe firms, Publicis Re:Sources has grown to 6,000+ employees in over 55 countries. We provide technology solutions and business services, including finance, accounting, legal, benefits, procurement, tax, real estate, treasury and risk management, information security, and global mobility — supporting 110,000+ employees across the Publicis Groupe network. Our people are at the center of everything we do, bringing curiosity, collaboration, and a commitment to excellence to their work every day.
Learn more about Publicis Re:Sources and the Publicis Groupe agencies we support at publicisresources.com.
Job Description
The Finance Operations Manageris responsible forthe end-to-end execution,controland continuous improvement of finance operations for Spain, covering Accounts Payable, Accounts Receivable,Billingand operational treasury.The role ensures efficient,accurateand scalable day-to-day processes, strong operational discipline, high dataqualityandtimelyresolution of finance operational issues.
This is a hands-on operational leadership role.The successful candidate should be comfortable managing transactional finance processes, leading operational teams,monitoringservice levels and KPIs, solving incidents, and working closely with business and finance stakeholders.
Responsibilities
1. End-to-End Finance Operations Ownership
Own and manage day-to-day finance operations across AP, AR,Billingand operational treasury.
Ensure accurate and timely execution of transactional finance activities, including invoicing, collections, paymentsand cash follow-up.
Manage end-to-end billing processes, including invoice validation, purchase order matching, client invoicingand billing issue resolution.
Oversee operational month-end close activities from an execution perspective, including reconciliations and cut-off readiness.
Monitor overdue balances and ensure structured follow-up on outstanding client and vendor items.
2. Operational Process Management and Efficiency
Standardize,documentand improve finance operational processes to increase efficiency, scalabilityand accuracy.
Identifyprocess gaps, bottlenecks and recurring operational issues;leadcorrective actions and root-cause analysis.
Drive automation opportunities and continuous improvement initiatives across AP, AR,Billingand treasury processes.
Ensure operational controls are embedded into daily workflows and followed consistently.
Support transitions, systemimplementationsor process migrations connected with finance operations.
3. Incident Management and Operational Control
Monitor and manage operational incidents related to invoicing, collections, payments,reconciliationsand data accuracy.
Ensure timely resolution of internal and external issues with vendors, clients, agenciesand finance stakeholders.
Track, escalate and close critical issuesimpacting service delivery, financial accuracy or operational continuity.
Create visibility of recurring issues and implement preventive actions.
4. Finance Operations Team Leadership
Lead operational finance teams covering AP, AR,Billingand treasury-related activities.
Allocate resources, manage workloadsand ensure service levels and deadlines are met.
Drive accountability for execution quality, data accuracy, timelinessand operational discipline.
Develop a continuous improvement mindset within the team and support knowledge sharing across processes.
5. Operational KPIs and Performance Management
Define, monitor and improve operational KPIs and SLAs such as DSO, DPO, invoice processing cycle time, billing accuracy, payment error rates, aging balances, backlogand incident resolution performance.
Ensure regular visibility of operational performance and lead corrective actions where service levels are not met.
Support KPI automation,dashboardsand reporting tools to improve management visibility.
6. Stakeholder and Business Coordination
Act as a key interface between Finance, GL/Controlling, operational teams, agencies, business units, clientsand vendors.
Ensure alignment on timelines, process ownership, compliance requirementsand operational priorities.
Support business teams in operational finance topics such as purchase orders, billing setup, client/vendor data accuracyand issue resolution.
7. Systems, Scale and Continuous Improvement
Work effectively with ERP systems and operational finance tools such as SAP, ARIBA, Altair/HFMor similar systems.
Participate in ERP implementations, system upgrades, process standardizationand data-quality initiatives.
Support or lead transitions toward centralized or Shared Services Center / GBS models where applicable.
Ensure operational consistency and process discipline across systems and locations.
8. Compliance, Tax and Audit Support
Ensure adherence to internal policies, financial controlsand operational compliance requirements.
Maintain integrity and availability of financial, taxand legal documentation connected with operational finance processes.
Provide operational support for internal and external audits, including documentation delivery and issue resolution.
Apply working knowledge of Spanish finance operations, local taxrequirementsand compliance expectations.
Qualifications
Proven experience in finance operations with hands-on ownership of AP, AR, Billingand operational treasury processes.
Experience managing operational finance teams rather than only controlling, FP&A, reportingor audit teams.
Experience in high-volume, complex, multinationalor SSC/GBS finance environments.
Strong understanding of Spanish finance operations, including local tax and operational compliance requirements.
Experience managing operational KPIs, SLAs, service delivery, process qualityand issue-resolution performance.
Strong process improvement mindset with practical experience standardizing,automatingor optimizing finance operations.
Ability to work with ERP and finance systems; advanced Excel skillsrequired.
Fluent Spanish and English.
Additional Information
Experience in a large multinational organization or well-established business environment.
Previous exposure to Shared Services Center, GBS, transformation, migrationor centralization projects.
Experience in media, advertising, professional servicesor other client-service business models.
Experience with SAP, ARIBA, Altair/HFM or comparable finance systems.
Stable employment history with demonstrated ownership of processes over a meaningful period.