Grainger Counter Customer Service Role

Join Grainger as a Counter Customer Service Representative in St. Thomas, ON, and elevate customer experiences through your service and product expertise. In this role, you will play a vital part in providing customers with exceptional service and timely processing of orders.

Your responsibilities will include generating quotes, managing special orders, and maintaining a well-stocked inventory at the counter. Ongoing training opportunities will equip you with the knowledge necessary to excel in providing effective product solutions to customers. Key Responsibilities: • Greet and assist customers at the service counter • Identify and process customer orders promptly • Prepare and follow up on quotes and special orders • Proactively recommend additional products for sales • Ensure inventory at the counter meets customer demand Requirements: • 1+ year of WFS warehouse experience required • High school diploma or equivalent necessary • Previous customer service experience an asset • Strong interpersonal skills and teamwork ability • Familiarity with safety product regulations required Utilize your customer service skills to contribute to Grainger's reputation for quality and reliability. #J-18808-Ljbffr