Warwick Customer Service Director Needed
Marjolaine-Dion-C.o.-Et-Rh
Job Description
Join a recruitment agency in Warwick, QC as a Customer Service Director, where you will directly influence client satisfaction. This full-time role requires 3-5 years on-site experience. In this permanent position, you will focus on delivering outstanding customer service and monitoring performance within the manufacturing and industrial plant.
The ideal candidate demonstrates a client-centric approach, strong organizational skills, and the ability to make sound judgments in various situations. Key Responsibilities: • Provide expert responses to client service requests • Monitor customer service quality and performance • Deliver structured customer service initiatives • Organize service data for analysis and review • Enhance teamwork to meet client expectations Requirements: • 3 to less than 5 years of customer service experience • Post-secondary diploma or equivalent education • Must have own transportation and a valid driver’s license • Must be a permanent or temporary resident authorized to work in Canada • Committed to working full-time onsite Utilize your leadership to excel in customer service excellence in Warwick. #J-18808-Ljbffr