Kia Canada IT Technical Support Role

Join Kia Canada as an IT Technical Support Specialist for a 12-month contract focused on user support and technical troubleshooting. Engage in a hands-on environment perfect for IT professionals.

This position calls for 3-5 years of technical support experience where you will be instrumental in setting up new users, resolving issues, and providing training. Your responsibilities will include managing service tickets and overseeing hardware/software inventory. The ideal candidate has strong problem-solving skills and is able to communicate effectively with both technical and non-technical staff.

Key Responsibilities: • Perform problem resolution for end-user issues • Schedule and prioritize service requests • Configure computers and set up user accounts • Troubleshoot hardware issues and basic network problems • Maintain required documentation on IT processes

Requirements: • 3-5 years of recent IT support experience • Strong knowledge in Windows 10/11 and Cisco systems • Excellent communication and prioritization abilities • Experience in enterprise network environments • Familiarity with Windows server installations preferred

Utilize your technical skills to positively impact Kia Canada’s operations in this vital support role. #J-18808-Ljbffr