Quality Assurance Lead

AT A GLANCE Job Title Lead - Quality Engineering Location Kakkanad, Kochi, India Job Type Full-time, Permanent Department Engineering Reporting To Associate Vice President - Excellence Experience Required 3+ years preferred Joining Preference Immediate joiners preferred ABOUT ELOIT Eloit Innovations is a London-headquartered global SaaS and software product company with strong engineering operations in Kochi, India. Eloit is on a mission of unlocking potential through graceful innovation. Our platforms include Edisapp School ERP and LMS, Credisapp, Kristapp, BibleOn, and other growing technology products serving schools, institutions, and faith communities across the globe.

THE ROLE We are hiring a Lead - Quality Engineering to take complete responsibility for Eloit's Quality Engineering function across Edisapp, Kristapp, BibleOn, Credisapp, and future products. This is the senior engineering role at Eloit, reporting directly to the Associate Vice President - Excellence. The role requires a hands-on engineering leader who can lead the QA team in planning, executing, and improving testing processes while ensuring smooth collaboration with development and business teams.

The ideal candidate should have strong expertise in software testing, leadership capabilities, and a proactive approach to quality improvement and process excellence. KEY RESPONSIBILITIES Quality Assurance Leadership - Lead and manage quality engineering activities across multiple products, ensuring delivery of high-quality, reliable software. Test Strategy & Planning - Define, implement, and continuously improve test strategies, test plans, and quality standards aligned with business and technical requirements.

Automation Framework Development - Design and maintain scalable automation frameworks for web, mobile, and API testing to maximise coverage and efficiency. Hands-on Testing & Validation - Actively participate in functional, regression, integration, performance, and API testing; support critical issue resolution. Team Management & Mentorship - Mentor and guide QA engineers through reviews, technical direction, and best-practice coaching.

Defect Tracking & Root Cause Analysis - Drive effective defect management, issue tracking, and root cause analysis to enhance product stability. CI/CD & Release Coordination - Collaborate with development and DevOps teams to embed testing into CI/CD pipelines and ensure smooth release validation. Quality Standards & Process Improvement - Establish QA processes, documentation standards, reusable test assets, and continuous improvement initiatives.

Cross-Functional Collaboration - Partner with developers, product managers, and stakeholders to uphold quality objectives across the full software development lifecycle. REQUIREMENTS Experience - 3+ years in Quality Engineering and Software Testing, with proven expertise across multiple projects in a service-based or product development environment. Testing Expertise - Strong knowledge of manual and automated testing methodologies for web, mobile, and API-based applications.

Automation Skills - Hands-on experience with automation frameworks such as Selenium, Cypress, Appium, Playwright, or similar technologies. Test Planning & Analysis - Strong ability to analyse business requirements, identify test scenarios, and create effective test strategies and test cases. API & Database Testing - Experience in API testing using Postman or Rest Assured, along with basic knowledge of SQL and database validation.

Defect Management - Proficiency in defect tracking, root cause analysis, and quality reporting using tools such as Jira, Azure DevOps, or similar platforms. CI/CD & Quality Processes - Experience integrating testing within CI/CD pipelines using Jenkins, GitHub Actions, or Azure DevOps. Leadership - Experience leading QA teams in Agile/Scrum environments, covering sprint planning, task allocation, review processes, and mentoring junior engineers.

Quality Mindset - Strong analytical, problem-solving, and communication skills with a proactive approach toward continuous quality improvement. PREFERRED QUALITIES Mature, disciplined, and values-driven leadership style. Strong sense of responsibility for people, product quality, client success, and long-term technical excellence.

Strong leadership skills with the ability to mentor, guide, and build high-performing QA teams. Comfortable working in a fast-growing SaaS product environment with multiple products, priorities, and release cycles. Commitment to Eloit's mission of building meaningful technology through graceful innovation.

COMPENSATION AND BENEFITS - Health Insurance - Provident Fund - Day Shift - Opportunity to lead Quality Engineering for globally used SaaS products - Values-driven and mission-oriented work culture WHY ELOIT At Eloit, you will lead Quality Engineering for meaningful products used by schools, students, families, institutions, dioceses, parishes, and faith communities worldwide. You will work on platforms such as Edisapp, an AI-powered School ERP and LMS with 150+ modules, secure data management, customisable workflows, and dedicated client support. You will also contribute to products such as Kristapp, BibleOn, and Credisapp, each built with a clear purpose and global vision.

This role offers the opportunity to lead a core engineering function, shape technology standards, improve product quality, mentor a growing team, and contribute directly to Eloit's mission of unlocking potential through graceful innovation. We are a decade-old, London-headquartered Global SaaS / Software Product company with a passionate team in Kochi, India, building world-class platforms trusted by 700+ institutions across 4 continents. We move fast, we build things that matter, and we invest in the people who make it happen.

HOW TO APPLY Interested candidates may send their resume and a cover letter explaining their suitability for this role to: - Email: [email protected] - Subject Line: Lead - Quality Engineering