Sales Operations Manager | $4K-$5K USD Monthly + Hybrid | Leading Global Language Tech Company

Sales Operations Manager | $4K-$5K USD Monthly + Hybrid | Leading Global Language Tech Company

• Full-time
• Compensation: USD 4,000 - USD 5,000 monthly

You must have a strong C1 level of English for this role. This is a HYBRID direct hire role available in Medellín, Colombia or Cape Town, South Africa. This is an exciting opportunity at an industry‑leading US$1B+ Global Language Tech Company.

Our client is an industry leader and one of the world’s largest privately held language and business services companies. Their products and solutions have streamlined international operations with advanced automation, AI, and enterprise‑level integrations for translation & language services, helping more than 6,000 companies in over 200 languages.

We have a culture that values ownership, collaboration, transparency, and continuous improvement. You will work closely with cross‑functional stakeholders and have a direct influence on architectural decisions and long‑term platform strategy.

Company Culture

Our client believes great products are built by empowered teams. We value ownership, collaboration, transparency, and continuous improvement. You will work closely with cross‑functional stakeholders and influence architectural decisions and long‑term platform strategy.

Role Overview

We are hiring a Sales Operations Manager to bridge the gap between marketing interest and closed revenue. This role combines sales operations and inside sales, balancing automated nurturing workflows with active inside sales execution to maximize every lead through technology and high‑touch outreach. The position carries a strong RevOps focus: you will collaborate with marketing and sales teams to refine lead routing, optimize the tech stack, and ensure data flows seamlessly from marketing automation to the sales floor.

Responsibilities

• Execute a blended outreach strategy combining automated nurturing sequences with direct calls and social selling, moving inbound leads from initial interest to sales‑readiness through personalized, ICP‑aligned engagement.
• Conduct deep‑dive research on high‑value accounts to identify key stakeholders and buying signals, equipping the sales team with the context needed to close deals.
• Meet or exceed KPIs focused on lead‑to‑opportunity conversion, pipeline value created, and response speed.
• Own the technical optimization of the lead funnel, managing lead scoring models, routing rules, and CRM data hygiene, while collaborating with RevOps to remove friction and maximize tech stack efficiency.
• Analyze funnel metrics and lead performance data to deliver strategic recommendations on campaign targeting, messaging, and overall pipeline health.
• Serve as the primary feedback loop between Sales and Marketing, providing real‑time insights on lead quality and market sentiment, and contributing to the development of playbooks, qualification scripts, and outreach assets.
• Contribute to the development of sales playbooks, qualification scripts, and outreach assets aligned with broader business goals.

Qualifications

• 3–6+ years of experience in B2B revenue operations or sales.
• Proven ability to manage the entire inbound funnel, from automated nurturing to direct sales qualification.
• Advanced hands‑on experience with marketing automation platforms such as HubSpot or Marketo, and CRM systems such as Salesforce, specifically workflow automation and lead routing.
• Strong RevOps orientation with an interest in process design, data integrity, and tech stack optimization.
• Exceptional written and verbal communication skills in English (C1 or above).
• Ability to pivot between broad automation and highly personalized one‑to‑one outreach.
• Analytical mindset with the ability to interpret CRM data and translate it into actionable strategic improvements.
• Collaborative spirit with the ability to influence strategy across departments.
• Highly organized and self‑motivated, capable of managing high lead volumes and complex processes independently.

Interview Process

• SaaS Talent Interview.
• Interview with the client’s VP of Sales.
• Role‑play/presentation.
• Final onsite interview with the VP of Sales and CEO/Founder.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability status.