Senior Associate Vice President, Account Manager, Sports & Gaming Client Focus

About the Company

EXL is a public company founded in 1999 with over 10,001 employees that offers consulting, professional services, and technology solutions across sectors such as healthcare, finance, insurance, transportation, and more.

About the Role

Senior Associate Vice President, Account Manager – Sports & Gaming Client Focus

The company seeks an experienced account manager to lead client accounts in the sports and gaming sector, driving growth, managing key relationships, ensuring delivery of excellence, and maximizing scope of services.

Responsibilities

• Own and manage client accounts, deepening relationships with senior stakeholders.
• Align client needs with company capabilities in analytics, AI, data management, digital engineering, finance & accounting, and customer experience operations.
• Drive growth and expand service usage across portfolio.
• Ensure client satisfaction and deliver excellence in all engagements.

Qualifications

• Proven track record in account management with ability to drive growth and ensure client satisfaction.
• Strong work ethic, excellent communication skills, and teamwork capability.
• Deep understanding of sports and gaming industry and relevant service areas.
• Experience in data analytics, digital operations, or related field is a plus.

Hiring Manager

VP, Head of Sports & Gaming Functions – Account Management/Optimization Business Development