English Customer Expert (Live Chat)

What You’ll DoChat with customers and solve their questions in marketplace with care.Handle basic technical issues (we provide scripts!).Escalate important matters when needed.Hit performance goals (we’ll help you get there!)Be part of an International supportive and high-energy team!Handling Live Chat Customer Service What We’re Looking ForMinimum D3 or Bachelor's degree in any field (GPA ≥ 2.75)Strong English skills (written & spoken) – tested in recruitmentFresh graduates are welcome to applyWilling to work on a shifting schedule, including night shiftsGood problem-solving and multitasking skillsAble to type 50+ words per minute is a plusFast learner, independent, and ready to work What You’ll GetHigh salary (above Solo UMR)Monthly performance incentives &; project allowanceShifting & overtime allowanceHoliday pay if working on public holidayBPJS Kesehatan & BPJS KetenagakerjaanOther benefits will be informed during the recruitment process