HR Admin - People Systems Support/HRIS

HR Admin - People Systems Support/HRIS

People SystemsThis position will provide Human Resources support services to onshore employees with a high level ofeffectiveness, efficiency, and a focus on customer service.This role requires precision, an ownershipmindset, and strong adaptability. The specialist will manage end-to-end support for SuccessFactorsEmployee Central (EC) and Learning Management System (LMS) modules, ensuring service excellence,data integrity, and stakeholder satisfaction. The candidate must be able to adopt in-built processesquickly and contribute meaningful improvements to existing workflows and plans of work.

Theenvironment is structured, performance-driven, and metrics-focused.

Knowledge & Experience• Working Experience of 3-4 years for UK, Europe, Australia geographies• Good knowledge in Workday/SAP-SuccessFactors/Oracle• Basic knowledge of HR Admin activities• Should be able to manage and resolve EC and LMS queries end-to-end within defined SLAs• Should be able to Troubleshoot configuration-related issues within the scope of access• Handle incidents, service requests, and problem tickets efficiently• Coordinate with cross-functional teams for queries, escalations and defect resolution• Support workflow corrections, RBP-related queries, and data validation• Assist in UAT cycles, release deployments, and enhancement testing• Maintain accurate documentation, SOPs, and process guides• Drive continuous improvement initiatives in HR system support operations• Adopt to existing processes effectively and contribute enhancements aligned with operationalgoals•Formal Education & Certification• Bachelor / Master's degree in any discipline• Basic computer knowledge required (MS- Office Applications)• Proven ability to adapt to new tools by applying logical approachSkill Set• HRO Experience in Australia• Basic knowledge of tools like SuccessFactors, Workday• Ability to Work on a Deadline and handle pressure• Strong email and voice communication skills• Strong communication, problem solving and resolution skills.

• Must be able to multi-task, maintain confidentiality, work independently, and have goodorganizational skills.• Must have good experience and exposure in direct or telephonic communication with onshoreclientsWorking Conditions• Occasional extended work hours to meet deadlines.• Ability to work 24 7 shift timings.• Ability to deliver effective training sessions.