Medical Sales Representative

Company Description Crystal Hearing Solutions is a leading provider of hearing aid instruments in Mumbai, backed by more than 30 years of combined experience with one of the world’s largest exporters of hearing devices. The organization is driven by a team of motivated managers focused on delivering high-quality products and services to individuals of all ages with hearing difficulties. Crystal Hearing Solutions offers a one-stop solution, emphasizing product quality, service, and value and providing complete assistance from assessment to fitting.

The company is committed to meeting individual customer requirements, ensuring satisfaction, and contributing positively to the community.

Role Description This full-time, on-site Medical Sales Representative role is based in Mumbai. The Medical Sales Representative will promote and sell hearing aid instruments and related solutions to clinics, hospitals, ENT specialists, audiologists, and individual customers. Day-to-day responsibilities include building and maintaining relationships with healthcare professionals, conducting product demonstrations, explaining technical features in clear, accessible language, and providing guidance to customers on suitable product options.

The role includes managing inquiries, handling after-sales support, tracking sales activities, preparing reports, and staying updated on product developments and industry trends. The representative will collaborate with internal teams to ensure seamless customer service and contribute to sales targets and overall business growth.

Qualifications

• Candidates should possess strong Medical Sales skills, including relationship-building, negotiation, and meeting sales targets.
• Candidates should possess excellent Communication and Customer Service skills to engage with clients, explain products clearly, and resolve concerns effectively.
• Candidates should possess knowledge of Medicine and Pharmacy or related healthcare fields to understand hearing-related conditions and product applications.
• Candidates should possess basic proficiency in using office productivity tools (e.g., CRM software, spreadsheets, email) to manage leads and sales records.
• Relevant experience in healthcare or medical device sales, especially audiology or ENT products, is highly beneficial.
• Diploma or degree in science, pharmacy, audiology, or a related field is preferred, along with the ability to travel locally in Mumbai as required.