Senior Quality Assurance Engineer

About the jobAt UMC, your career is built on solid ground. Through exposure to the world’s leading semiconductor technologies, guided mentorship, and a culture built on growth and collaboration, we help you forge a strong foundation for your future.With the expansion of our new Fab in Singapore, you’ll be part of a next-generation engineering hub, designed to empower local talent and lead semiconductor innovation in the region.With us, you can expect at UMC:· Structured Development: Hands-on training, mentorship, and clear pathways to build your core skills.· Front-Row Tech Access: Work with cutting-edge tools that push industries forward.· Heart-Fueled Innovation: Thrive in a team-first environment that values your growth and purpose. Responsibilities:Handle customer complaints, returns, and improvement requests; monitor progress and ensure efficient resolution.Coordinate customer audits, QA visits, and surveys, including follow-up activities to address findings.Manage customer requests and maintain relevant customer satisfaction metrics, representing the company’s technical excellence and reliability.Collaborate with cross-functional teams to resolve quality issues and meet customer requirements, driving product quality improvements.

Requirements:Minimum Bachelor's degree in Electronics Engineering, Electrical Engineering, Material Science, Chemistry and Physics.Basic understanding of semiconductor technology.>3 years’ relevant experience in module process/integration and/or quality field handling customer.Knowledge of problem solving (8D methodology), statistical techniques, production part approval process (PPAP) and planning/project management is an advantageKnowledge of ISO9001/ISO/TS16949 or VDA6.3 standards and audit handling/experience is preferredExcellent communication and negotiation skills; capable of effective collaboration with external partners and customers.Proficiency in presentation skills