Service Engineer (PCBA Debug & Repair)

About the job

Key Responsibilities:1. PCBA Repair and Failure AnalysisResponsible for inspection, diagnosis, repair, and functional testing of PCBAs from defective or returned medical devices.Conduct root-cause analysis and prepare detailed repair reports, providing recommendations for product improvements and preventive maintenance.Manage repair equipment, tools, and spare parts, and maintain a repair case database to support sales, service, and technical teams.2. Manufacturing Process Documentation DevelopmentResponsible for preparing manufacturing process documentation, including assembly instructions, testing procedures, packaging guidelines, and equipment operation manuals.Optimize production processes by introducing efficient and reliable methods to improve productivity and product quality.Ensure all process documents comply with the company’s quality management system and conduct training to support implementation on the production floor.3.

Product Assembly, Testing, and PackagingPerform product assembly, functional testing, and packaging strictly according to approved manufacturing process documents, ensuring compliance with quality standards.Properly operate and maintain assembly tools, jigs, and production equipment, while maintaining a clean and organized work environment.Record production and testing data, and conduct preliminary troubleshooting for any abnormalities encountered during manufacturing.4. Technical Support and TrainingAnalyze and resolve technical issues arising during production, and propose effective corrective and preventive actions.Provide technical support and training to after-sales service teams or customers when required.Conduct structured pre-job and on-the-job training for employees in assembly, testing, and packaging roles.

Requirements:ITE/ Polytechnic Diploma or technical certificate in Electronics, Electrical, or related fields and aboveExperience in PCBA production, soldering, and repairsFamiliar with electronic components and circuitsAbility to proficiently handle a soldering ironResponsible, attentive to details, and adaptable to production schedulesPreferably able to communicate in Mandarin, as coordination with team members in China is a key aspect of the role

主要工作内容包括:一、 电路板（PCBA）维修与分析1. 负责对故障品、返修品中的电路板(PCBA)进行进行检测、诊断、维修及测试；2. 分析故障根本原因，提交维修报告，为产品改进和预防性维护提供建议；3. 管理维修设备、工具、备件，并建立维修案例库，为前端销售和客服提供技术支持。二、 生产工艺文件制订1. 负责制订生产工艺流程、产品组装/测试/包装、设备操作规程等相关工艺文件2. 优化生产工艺流程，引入高效、可靠的操作方法，提升生产效率和产品质量；3. 确保所有工艺文件符合公司质量体系要求，并负责相关文件的培训与落地执行。三、 产品组装、测试、包装1. 严格按照生产工艺文件，完成产品组装，测试、包装确保符合质量标准；2. 正确使用并日常保养组装工具、治具和设备，保持工作区域的整洁；3. 记录生产与测试数据，对生产过程中的异常情况进行初步判断与反馈。四、 技术支持与培训1. 分析和解决生产过程中出现的各类技术问题，提出有效的纠正与预防措施；2. 为售后团队或客户提供技术支持及培训；3. 负责对生产组装、测试和包装岗位的员工进行系统性的岗前和在岗培训。

任职条件:具备 ITE／理工学院文凭，或电子、电气或相关领域的技术证书及以上学历具備PCBA生产、焊接、维修工作经历熟悉电子元器件，了解电子电路熟練地操作电烙铁进行焊接责任心强，工作细致，适应生产工作节奏最好能够使用中文进行沟通，因为与中国团队成员的协调是该职位的重要部分