Social Media Manager

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Social Media, Community & Reputation Manager

Location: India (Remote / Hybrid / Onsite)

Employment Type: Full-Time

SAACH Travel Technologies LLP is hiring a creative and customer-focused Social Media, Community & Reputation Manager to manage the online presence of multiple travel brands across North America.

Key Responsibilities

• Develop social media strategies and content calendars.
• Create engaging social media content and captions.
• Manage Facebook, Instagram, LinkedIn, Reddit, and other platforms.
• Build and engage online communities.
• Monitor and manage Google Reviews and Trustpilot.
• Respond to customer queries and online feedback.
• Analyze campaign performance and customer sentiment.
• Coordinate influencer and community partnerships.

Requirements

• 2–5 years of Social Media or Community Management experience.
• Excellent written English skills.
• Experience with Meta Business Suite.
• Experience managing Google Business Profiles and Trustpilot.
• Experience working with U.S. brands preferred.
• Travel industry experience is an advantage.

Skills

• Social Media Marketing
• Community Management
• Reputation Management
• Meta Business Suite
• Facebook Marketing
• Instagram Marketing
• LinkedIn Marketing
• Reddit Community Management
• Content Creation
• Copywriting
• Online Customer Engagement
• Google Business Profile
• Trustpilot
• Influencer Marketing
• Analytics & Reporting