Sr. Manager Quality Engineering [T500-27645]

About CIBC:

CIBC is a leading North American bank, with a history of more than 150 years of living our purpose - to help make your ambition a reality. Client relationships are at the center of our strategy, and our growth is enabled by a highly engaged and connected global team. From digital banking to community impact, we’re proud to drive progress for our clients and our communities.

Recognized for our culture, award-winning innovation and community investment, CIBC continues to evolve by putting people and progress at the center of everything we do.

About CIBC India:

CIBC India is a technology and operations hub in Hyderabad, where you’ll be part of our highly engaged and global team, and play a central role in supporting our growth. Whether you’re driving innovation in digital banking or streamlining client onboarding, you’ll be part of a culture recognized for excellence and investment in people. At CIBC India, people and progress are at the center of what we do: you’ll develop skills, collaborate with industry leaders, and see your ideas realized in a culture that values progress and belonging.

We provide cutting-edge resources, ongoing learning, and a supportive environment where people come first. If you’re ready to create meaningful change and build your future, CIBC India is where your ambition meets opportunity.

What CIBC India Offers:

At CIBC India, your goals are a priority. We start with your strengths and ambitions and strive to create opportunities to tap into your potential. We aspire to give you a career that goes well beyond your compensation.

• We work to recognize you in meaningful, personalized ways including competitive fixed pay, performance-based incentive programs, a family-first benefits program, employer contributions for your retirement, attractive time off and leave offerings, wellbeing support, and MomentMakers, our social, points-based recognition program
• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients worldwide
• We cultivate a culture where you can express your ambition through initiatives like Purpose Day, a paid day off dedicated for you to use to invest in your growth and development

What You’ll Be Doing (position summary):

Our team is a customer-first partner delivering solutions that enable a relationship-oriented bank for a modern world. We’re looking for a QA Automation Testers to help accelerate delivery while strengthening quality across our DI&A portfolio. Reporting to the Director, IT QA, you will lead automation strategy and execution, partner closely with delivery teams, and modernize testing practices to help teams ship reliable software faster.

In this role, you’ll translate business and technology needs into practical automation solutions, guide teams on tooling and best practices, and provide hands-on leadership across automation design, implementation, and continuous improvement. Success is measured by increased delivery throughput, reduced manual testing effort, and improved stability and confidence in releases. At CIBC we enable the work environment most optimal for you to thrive in your role.

You can effectively perform all work activities remotely and will only be required to be on-site on an occasional basis.

How you'll succeed

• Lead end-to-end QA delivery across projects or releases, ensuring quality objectives are met within timelines.
• Drive a shift-left approach by involving QA early in requirements, design, and planning discussions to prevent defects sooner.
• Prepare test estimates, test plans, and QA timelines based on scope, complexity, dependencies, and delivery commitments.
• Manage the team on a day-to-day basis, including task allocation, progress tracking, blocker resolution, and priority alignment.
• Oversee test design and execution, ensuring adequate functional, integration, regression, and end-to-end test coverage.
• Lead defect management and triage, working closely with developers and stakeholders to prioritize, track, and resolve issues effectively.
• Provide clear QA status reporting, risk visibility, and release readiness updates to stakeholders, while continuously improving testing processes and quality practices.
• Quality governance & reporting: Establish consistent standards for test design, traceability, defect triage, and execution reporting. Provide clear, actionable insights on test results, risk, and release readiness.
• Stakeholder partnership & coaching: Work closely with application teams, platform partners, and QA colleagues to align on automation goals, unblock delivery issues, and coach teams toward sustainable quality practices.
• Continuous improvement: Identify bottlenecks and failure patterns, and drive improvements in automation reliability, maintainability, execution time, and environment-related readiness.

Who you are:

• Experienced professional: You bring 7+ years of experience in QA & 4+ years of qa lead across complex enterprise delivery portfolios.
• Structured and process-oriented: You can implement lightweight governance (standards, controls, reporting) that improves consistency without slowing teams down.
• Collaborative and influential: You communicate clearly with both technical and non-technical partners, and you can influence without authority to drive better outcomes.
• Continuous improver: You proactively spot risks, inefficiencies, and quality gaps—and you take ownership to fix them.
• Education: You have a post-secondary degree or diploma in Computer Science (or equivalent experience).
• Values-driven: You bring your real self to work and live our values—trust, teamwork, and accountability.

Nice to have:

• AI driven model-based testing.
• Capital Markets domain experience.

Privacy:

By proceeding with the creation of a profile and submitting an application in response to this job posting, you acknowledge and agree that your personal data will be collected, used, retained and disclosed by CIBC India and its affiliates, as described in the Candidate Privacy Statement.