TEST MANAGER (QUALITY MANAGER)

Job Details

Job Title: Test Manager (Quality Manager)

Job Location: Melbourne

Employment Type: Contract/FTC

Role Overview

We are seeking an experienced Test Manager (Quality Lead) to lead end-to-end quality assurance activities across multiple projects within a Retail environment. The ideal candidate will have a strong background in test management, stakeholder engagement, test automation governance, and delivering high‑quality solutions in Agile delivery environments.

Key Responsibilities

• Define, implement, and govern test strategies, test plans, and quality assurance processes across project portfolios.
• Lead and mentor a team of QA Engineers and Test Analysts, ensuring effective workload management and capability development.
• Collaborate with business, product, and development teams to understand requirements and ensure comprehensive test coverage.
• Review and approve test scenarios, test cases, test scripts, and test execution outcomes.
• Oversee and provide governance for test automation frameworks and automation strategy implementation (preferred).
• Ensure end‑to‑end traceability between requirements, test cases, defects, and releases.
• Drive defect management, root cause analysis, and quality risk assessments, escalating issues where required.
• Manage testing environments, test data requirements, and release validation activities.
• Produce and present testing metrics, dashboards, Test Status Reports (TSRs), and quality insights to stakeholders.
• Coordinate User Acceptance Testing (UAT), production verification, and post‑release validation activities.
• Champion continuous improvement initiatives to enhance testing efficiency, effectiveness, and delivery quality.

Required Skills & Experience

• Proven experience as a Test Manager, Test Lead, or Quality Lead managing testing teams across multiple concurrent projects.
• Strong understanding of the Software Testing Life Cycle (STLC), testing methodologies, quality assurance practices, and defect management processes.
• Hands‑on experience with test management and defect tracking tools such as PractiTest, Jira, and ALM.
• Strong experience working within Agile/Scrum delivery environments.
• Experience managing both manual and automated testing initiatives.
• Working knowledge of API and automation testing tools including Postman, SoapUI, Rest Assured, and Selenium.
• Experience with Microsoft Power Apps solutions, preferably involving:
• Timesheet Management
• Allowances Management
• Cash Discrepancy Management
• Staff Management
• Workforce Allocation
• Strong stakeholder management, communication, leadership, and analytical skills.
• Hands‑on experience within the Retail domain, with a strong understanding of retail business processes and operations.

EEO Statement

ALOIS Australia is committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all qualified applicants and do not discriminate on the basis of race, colour, religion, sex, age, national origin, disability, or any other characteristic protected under applicable laws. We value diversity and believe it strengthens our people, our culture, and the outcomes we deliver.