Account Executive BFSI

Experience - 12+ Years

Location - Mumbai

Key Role -

-> At least 12+ years of experience in selling IT Services in Tier-1 or Tier-2 competitive organizations.

-> Strong knowledge of global delivery model (GDM) and methodologies. Should be familiar with cross selling various service lines for customers.

-> Ability to present and interact at all levels, and have consultative sales capability.

-> Ability to work and collaborate across other teams in various service lines and anchor together for the account.

-> Exposure to delivery, sales or pre-sales roles will be required.

-> Should have managed a multi-million USD account, across various geos.

-> Strong Account Management - building and managing client relationships at the all levels.

-> Carry targets on revenue, bookings and OM.

-> Get involved in resolving any people management issue within teams

-> Generating leads by interacting with the customers in various lines of business to expand our footprint.

-> Presenting and publishing the proposals (proactive ones as well as responses to RFP/RFIs)

-> Interacting with Procurement and Supplier relationship team from customer organization and maintain smoother flow of contracts, invoices and payments.

- > Work closely with senior customer team (CIO, VPs and Directors) to suggest, advice, evaluate, and prime business growth

1. Client Relationship & Account Strategy

• Account Farming: Manage and nurture relationships with existing BFSI clients (primarily Private Sector Banking) to drive profitable revenue growth.
• Account Planning: Develop client-specific annual account strategies aligned with industry trends and vertical goals.
• Trusted Advisor: Act as the Single Point of Contact (SPOC) and build strong networks with client leadership and CXOs.

2. Revenue & Sales Growth

• Pipeline Development: Proactively identify new opportunities through cold calling, networking events, industry forums, and joint alliance propositions.
• Deal Closure: Lead the entire sales pursuit, including project proposals, RFPs, commercial negotiations, and pricing approvals.
• Cross-Selling: Showcase the organization's broader capabilities (Digital, Cloud, acquisitions) to maximize the share of the client's wallet.

3. Delivery & Operations Management

• Delivery Oversight: Monitor project dashboards and MIS to ensure execution aligns with quality standards and contract charters.
• Escalation Resolution: Manage and resolve client disputes or delivery deviations to maintain high customer satisfaction.
• Financial Management: Drive resource planning, quarterly demand forecasting, timely invoicing, and proactive collections.