Fresh Graduate English Customer Service - Yogyakarta Site

Requirements :Minimum D3 / or bachelor's degree from all majors with minimum GPA 2.75.Good written and verbal communication skills in English (Will be tested during the recruitment process).Strong problem-solving skills and demonstrated multi-task capabilities.Preferably to have a typing speed of at least 50 words per minutes.CommunicativeWilling to work in 24/7 Shift including Weekend and Public HolidayWilling to Place in Sleman (Yogyakarta)Candidates can work immediately if they pass all recruitment process Responsibility :Answering an Incoming chats and Respond to EmailHandle Customer Inquiries by ChatsProvide Customers about Product and Service InformationIdentify and Escalate Priority IssuesDocumenting All Information According to Standard Operating ProceduresComplete All Chat LogsUpdating customers profile into computerConduct customer surveys to ascertain level of customer serviceAble to quickly locate user problems and provide solution Benefits:Performance Incentive.Salary above UMR Jogja.Project Allowance.Bonus Holiday Pay (if working in public holidays).BPJS and BPJSTK.Overtime allowance.Shifting Allowance (as the position requires shifting schedules).